Privacy policy
Access to and the use of the Watergate Bay website is provided subject to the following terms of use.
Your use of this website is deemed to be acceptance by you of our terms of use.
This policy sets out information about our use of Cookies on our website.
"We" or "us" means Watergate Bay Hotel Limited (registered company number 03709185).
Our registered address Watergate Bay Hotel, Watergate Bay, Newquay, Cornwall, TR8 4AA.
“Website” means https://www.watergatebay.co.uk/.
We are registered with the Information Commissioner's
Office as a data controller under number Z6896912.
If you wish to contact us, please click here.
This policy sets out information about our use of Cookies on our website.
"We" or "us" means Watergate Bay Hotel Limited (registered company number 03709185).
Our registered address Watergate Bay Hotel, Watergate Bay, Newquay, Cornwall, TR8 4AA.
“Website” means https://www.watergatebay.co.uk/.
We are registered with the Information Commissioner's
Office as a data controller under number Z6896912.
If you wish to contact us, please click here.
What is a cookie?
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.
Necessary Cookies
When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.
Optional Cookies
Optional cookies are used for analytical, performance, advanced functionality, marketing and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies (recommended cookies) provides you with the best user experience.
Cookies can be "First Party", i.e. set by us, or "Third Party", i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.
Changing your preferences
You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.
The Cookies we use on our website
Necessary Cookies
Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:
Cookie name |
Provider |
Description |
Duration |
CookieControl |
CIVIC Cookie Control via www.watergatebay.co.uk |
This cookie is set to remember the user's preferences about cookies. |
90 days from selecting either "Accept recommended settings" or "Confirm your choices". Nothing is set if the cookie control is ignored on each page load. |
CookieControlAccepted |
CIVIC Cookie Control via www.watergatebay.co.uk |
This cookie is set to remember the user's acceptance of cookies via the CIVIC Cookie Control. |
90 days from selecting "Accept all" from the cookie control bar. Nothing is set if the cookie control is ignored on each page load. |
cf_bm |
Fonts.com (via fonts.net domain) |
Required for usage tracking of fonts being served from the fonts.com library |
30 minutes |
_ok |
Olark |
This cookie is installed by the Olark live chat service to remember the most recent Olark site ID (as a security measure) |
Session (until browser/tab is closed) |
_okbk |
Olark |
This cookie is installed by the Olark live chat service to store extra state information (e.g. chat box being open/closed) |
Session (until browser/tab is closed) |
_oklv |
Olark |
This cookie is installed by the Olark live chat service to store the Olark loader version (for improved caching) |
Session (until browser/tab is closed) |
_okdetect |
Olark |
This cookie is installed by the Olark live chat service and is used for detecting when storage contexts have changed due to things like SSL or host transitions (and helps maintain active chat sessions across pages) |
Session (until browser/tab is closed) |
hblid |
Olark |
This cookie is installed by the Olark live chat service and sets a visitor identifier that Olark use only on the site to remember visitors between visits |
2 years |
olfsk |
Olark |
This cookie is installed by the Olark live chat service to be used as a storage identifier to maintain chat state across pages (e.g. message history) |
2 years |
wcsid |
Olark |
This cookie is installed by the Olark live chat service to be used as a session identifier to keep track of a single chat session |
Session (until browser/tab is closed) |
Optional Cookies
We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.
We need to obtain your consent to use certain Optional cookies; this is by way of our pop-up notice. As set out in this policy, you can change your preference at any time.
Analytical
Our analytical cookies are anonymised and therefore do not process your personal data. If you would still prefer to turn these cookies off, you can do so via our cookie pop-up banner on the landing page of our website.
We use analytical cookies to enable us to count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We would like to use the following analytical cookies:
Cookie name |
Provider |
Description |
Duration |
_ga |
Google Analytics |
This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. |
2 years |
_gat |
Google Analytics |
This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources. |
1 minute |
_gid |
Google Analytics |
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. |
24 hours |
ai_session |
Microsoft Application Insights |
This cookie is set by Microsoft Application Insights, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie. |
30 minutes |
ai_user |
Microsoft Application Insights |
This cookie set by Microsoft Application Insights, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time. |
1 year |
_clck |
Microsoft Clarity |
Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. |
30 days / labelled sessions retained for 13 months |
_clsk |
Microsoft Clarity |
Connects multiple page views by a user into a single Clarity session recording. |
30 days / labelled sessions retained for 13 months |
CLID |
Microsoft Clarity |
Identifies the first-time Clarity saw this user on any site using Clarity. |
30 days / labelled sessions retained for 13 months |
ANONCHK |
Microsoft Clarity |
Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. |
30 days / labelled sessions retained for 13 months |
MR |
Microsoft Clarity |
Indicates whether to refresh MUID. |
30 days / labelled sessions retained for 13 months |
MUID |
Microsoft Clarity |
Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
30 days / labelled sessions retained for 13 months |
SM |
Microsoft Clarity |
Used in synchronizing the MUID across Microsoft domains. |
30 days / labelled sessions retained for 13 months |
Marketing
We and third parties want to display adverts that we think are relevant to you. In order to do so we need your consent to use advertising cookies. Even if you do not accept our advertising cookies, where you have accepted advertising cookies on another website they may remain active on our website.
We use social media cookies to allow you to share our website (or parts of it) on social media.These cookies are likely to be analytical/performance cookies or targeting cookies but are controlled by the marketing cookie function on our cookie tool. Please note that our social media partners may also use cookies over which we have no control and if you have consented to the use of those cookies elsewhere, as they are on your device without your consent, those cookies will be active. We cannot prevent this. To control the use of these cookies, you will need to contact the controller of that cookie.
We use the following advertising cookies:
Cookie name |
Provider |
Description |
Duration |
_uetsid |
Microsoft Bing |
This is a cookie set by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited the website. |
30 minutes |
_uetvid |
Microsoft Bing |
This is a cookie set by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited the website. |
13 months |
MUID |
Microsoft Bing |
This is a cookie set by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited the website. |
13 months |
_abck |
Mailchimp |
This cookie is set by Mailchimp to provide you with services available through Mailchimp and to use some of its features, such as access to secure areas. |
1 year |
ak_bmsc |
Mailchimp |
This cookie is set by Mailchimp to allow Akamai to optimise performance and security of it's embedded services |
2 hours |
bm_sz |
Mailchimp |
This cookie is set by Mailchimp to allow Akamai to optimise performance and security of it's embedded services |
1 year |
_fbp | This cookie is set by Facebook via their pixel tracking tool as part of their embedded services on our website |